We like to keep our Data Recovery pricing simple and clear with no hidden costs.
Standard or Advanced?
In the majority of cases we should be able to recover your data under the standard service. If
a serious electronic or mechanical fault has occurred we may need to upgrade this to our advanced service. In this situation we will always contact you first to get your go ahead.
Free shipping and 'No fix, no fee'
We pay for shipping both ways (unless you choose to send the item in using your own courier) and have a "no fix no fee policy".
This means that there will be no charge to you until you give us the go ahead to recover your data.
And remember you can cancel your order at any time.
Please note: If your internal hard drive has been opended prior to sending to us, this may reduce the chance
of a successful recovery. In this situation we may ask you to pay upfront for any spare parts required (at cost price) before we attempt
Our fixed prices
We start off with this service by default, if we can use our advanced software tools.
We will seek your permission if your recovery requires spares and/or advanced repair.
If you do not wish to purchase the media drive from us, you can send in your own providing it is of sufficient capacity and is new or contains no data.
We will return your data on the most appropriate sized drive relative to the amount of data that we recover.
All data drives are returned to you safely encrypted and we will provide a password when the drive has been delivered.