Send us your device by dropping off at any DPD Pickup Shop across the UK or we can collect from you. Alternatively, send using your own preferred courier or drop off at our Astwick lab.
How it works
We will send a courier with a plastic tote box to collect your device from your address. You do not need to package your device or print any labels as the tote will contain suitable padding and a return label.
Collection will usually be the next working day following booking if booked before 15:30, otherwise it will be the next working
day after that. If booked at the weekend, collection will be on the following Tuesday.
You will receive a text/email from the courier on the morning of collection giving you a 1 hour slot.
Our tote boxes can take items up to 35cm wide x 45cm long x 20cm height. If your device (plus any other accessories you are including) is larger than this then book as 'Drop off at Lab'.
Once booked, please email or call us and we'll arrange another form of collection.
Please ensure that you have your device ready for collection to enable a swift handover with the driver.
If your order is not ready for collection or cannot be collected because it is oversized, you will be charged for further collection attempts.
Please send your device to or drop off at our lab address below:
Lazarus Data Recovery
(Drop off available Monday to Friday, 9am to 5:30pm)
Enter your postcode to view available drop off locations. This information will also be available from the order tracking page once you have submitted the form.